Terms of Service
Last updated: January 26, 2026
1. Overview
These Terms of Service ("Terms") govern your access to and use of the website and services provided by LaunchLex ("Company," "we," "us," or "our"). By accessing our website or purchasing our services, you agree to be bound by these Terms.
2. Services
We provide software development and digital services, including but not limited to:
- Website design and development
- Web applications and custom software
- Ongoing maintenance, updates, and support
- Website hosting and infrastructure management
Specific deliverables and service scope are defined in individual proposals, invoices, or service plans.
3. Subscription & Monthly Fees
- Services are provided on a monthly subscription basis, unless otherwise agreed in writing.
- Fees are billed in advance.
- Subscription plans include only the services explicitly listed.
- Requests outside the agreed scope may be billed separately.
4. Payment & Billing
- Payments are due on the agreed billing date.
- Late or failed payments may result in service suspension or termination.
- All fees are non-refundable unless explicitly stated in writing.
5. Ownership of Website, Code & Infrastructure
All websites, applications, source code, designs, layouts, templates, frameworks, hosting configurations, and related materials created, deployed, or managed by LaunchLex are and shall remain the exclusive property of LaunchLex, unless ownership is explicitly transferred in a signed written agreement.
This includes, but is not limited to:
- Source code and repositories
- Design files and UI components
- Custom functionality and scripts
- Hosting environments, servers, and configurations
Payment for services does not grant ownership rights.
6. Client License to Use
While the client's subscription remains active and all payments are current, the client is granted a limited, non-exclusive, non-transferable, revocable license to use the website solely for its intended business purpose.
This license:
- Does not transfer ownership
- Does not permit resale, duplication, or redistribution
- Automatically terminates upon cancellation or non-payment
7. Hosting & Access
- Websites are hosted on infrastructure selected and managed by LaunchLex.
- Hosting is included only while services remain active.
Upon cancellation or non-payment:
- Hosting access may be suspended or removed
- Website files, databases, and configurations may be deleted after a reasonable period
We are not responsible for downtime caused by third-party hosting providers, force majeure events, or factors outside our control.
8. Cancellation & Termination
- Clients may cancel services with 30 days written notice.
Upon cancellation or termination:
- The license to use the website is revoked
- Access to hosting, software, and services is removed
- The client has no claim to the website, code, or infrastructure
We reserve the right to terminate services for violations of these Terms or non-payment.
9. Buyout Option (Optional)
At our discretion, clients may be offered a one-time buyout option to purchase ownership of the website and associated assets. Buyout pricing and terms must be agreed to in writing and paid in full before ownership transfer.
10. Client-Provided Content
Clients retain ownership of content they provide, including:
- Logos and trademarks
- Written content
- Images, videos, and media
The client grants LaunchLex a license to use this content solely for providing the agreed services.
11. Client Responsibilities
Clients agree to:
- Provide timely feedback, content, and approvals
- Ensure all provided materials are legally owned or licensed
- Avoid requesting unlawful, infringing, or harmful content
Delays caused by the client may affect delivery timelines.
12. Third-Party Services
We may integrate third-party platforms (e.g., payment processors, analytics tools). We are not responsible for outages or issues caused by third parties.
13. No Guarantees
We do not guarantee:
- Business results or revenue growth
- Search engine rankings or SEO outcomes
- Performance of third-party platforms
14. Limitation of Liability
To the maximum extent permitted by law:
- We are not liable for indirect, incidental, or consequential damages
- Our total liability is limited to the amount paid by the client in the previous billing period
15. Confidentiality
Both parties agree to keep confidential information private unless disclosure is required by law.
16. Changes to Terms
We may modify these Terms at any time. Continued use of services constitutes acceptance of the updated Terms.
17. Governing Law
These Terms are governed by the laws of the Commonwealth of Kentucky, without regard to conflict-of-law principles. Venue shall lie exclusively in courts located in Fayette County, Kentucky.