FAQ

Answers to the questions we get most

Everything you might be wondering about working with Launch Lex — pricing, timelines, what we build, and how to get started.
Do I need a big budget to work with LaunchLex?

No — our risk-free model means you only pay if you love what we build. Flexible plans start at $89/month with no upfront costs and no long-term contracts.

How long does a website take to build?

Most websites are live within 2–4 weeks from your first call. Complex web applications and CRM systems typically take 4–8 weeks depending on scope.

Can you work with businesses outside Lexington?

Yes — we serve clients across Kentucky and nationally. While we’re proudly rooted in Lexington, we work with businesses in Louisville, Frankfort, Georgetown, Richmond, and beyond.

Do you offer ongoing support after launch?

Yes — every client gets dedicated ongoing support after launch. We monitor your site, push updates, and are always just a message away. We don’t disappear after go-live.

What makes LaunchLex different from other developers?

We don’t outsource, we don’t use templates, and we don’t hand you off to a junior developer. You work directly with our senior team from day one — that’s what makes the difference.

What if I already have a website?

We can redesign, migrate, or take over management of your existing site. Many clients come to us with an outdated or underperforming website — and we transform it into something that actually drives leads and revenue.

What types of websites do you build?

We build all types: business websites, landing pages, e-commerce stores, web applications, customer portals, booking systems, and internal dashboards. If it lives on the internet, we can build it.

Do you build mobile apps?

Yes — we build native iOS and Android apps. Our mobile apps include push notifications, offline functionality, and full app store submission support for both the App Store and Google Play.

Can you build a CRM or internal business tool?

Absolutely. Web Applications are our most-requested service. We build custom CRM systems, employee portals, booking platforms, dashboards, and workflow automation tools tailored to your business processes.

Do you offer AI and automation services?

Yes. We build AI chatbots, workflow automation, smart recommendations, and document processing systems. Our team has deep experience with OpenAI, TensorFlow, and modern AI infrastructure.

Do you help with SEO?

Yes — all our websites include local SEO optimization for Lexington and Kentucky search terms. We also offer dedicated SEO services to help your business rank higher on Google.

What technologies do you use?

We work with React, Next.js, TypeScript, Node.js, Python, PostgreSQL, AWS, Supabase, Tailwind CSS, and more. We choose the right tool for your specific needs — not just whatever is trendy.

How do I get started with LaunchLex?

Book a free consultation via our website. We’ll hop on a call to understand your goals, discuss what you need, and put together a proposal — no pressure, no commitment required.

What happens on the first consultation call?

We’ll learn about your business, what you want to build, and what success looks like for you. We’ll ask smart questions and share honest recommendations — usually 30–45 minutes.

Is the consultation really free?

100% free, no strings attached. We believe in earning your trust before asking for anything. You’ll leave with clarity on what you need — whether you work with us or not.

How does the risk-free guarantee work?

We build your website first. Once it’s done, you review it. If you love it, you pay. If you don’t — for any reason — you don’t pay a thing. Zero risk, no upfront costs, no contracts.

Can I see examples of your work?

Yes — visit our Portfolio / Case Studies page to see websites, apps, and CRM systems we’ve built for Kentucky businesses. Each case study includes the problem we solved and the results achieved.

How do I contact LaunchLex?

Email us at hello@launch-lex.com. You can also book directly through our website using the Get Started button in the navigation or the Book A Call page.